Refund and Returns Policy

If you are not entirely satisfied with your purchase we are here to help.

Please email : admin@winnercaps.com for both return and exchanges.

Make sure to include your order# on the subject for quick assistance.

RETURNS :

We allow a 14 day return policy from the date you received it with item in original condition and packaging.
For a refund, customer will be responsible for shipping costs. Shipping costs are non-refundable.
Refund will be made after the item is received. Winner Caps is not responsible for tracking this return.

EXCHANGES :

We allow a 14 day exchange policy. All exchanges will be processed after we receive the original item.
Customer will be responsible for shipping costs. Shipping costs are non-refundable. (Unless item is defected or it is our shipment error).
Winner Caps is not responsible for tracking the return.
Once returned item is received, we will issue a refund.